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Testimonials

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Frances,

I wanted to take a moment to thank you for the excellent customer service that you provided when I called on Wednesday to confirm my installation on Thursday. You were kind and courteous and I can't thank you enough for noting that if the installers finished early they could call and come earlier to do the installation of my new windows. THANK YOU!!

I would like to also thank Nice and Ed for their professional demeanor and making the new windows beautiful, they even cleaned them for me and that in itself is a big plus. Doing windows isn't on the top of my list! I was so very grateful that they were able to come early and free up the remainder of my day!

Thank you all and please pass this along to whomever might want to see it.

Thank you all again!!

Thanks so much.

Tim Wood/Steven Brown
200 P Street, F34
Sacramento, CA 95814

Hi, Brian,

Just wanted to tell you how happy I am with the door that the Southgate installers put in. I really appreciate your company waiting to install to coordinate with the roof people. I also appreciate the installers waiting when the roofers ran into a problem. The work is all completed now and looks really great.
Thanks so much.

Marilyn L.

Steve and Rick from Southgate glass just completed the install of our new shower doors in a very small and unique bathroom built upstairs. Steve and Rick were courteous, professional, and we are very pleased with their work. I would post a photo here if I could. A+ guys, thank you. Frank Di Lorenzo, Fair Oaks, CA.

Frank D., Fair Oaks , CA

My visit to Southgate Glass this afternoon was as good as it gets. The service I needed (resizing of a very large piece of mirror) was done quickly and professionally. They are definitely the business I will use for the new shower doors on our bathroom remodel.

Greg F, Elk Grove, CA

For Gen. Manager Dave-
We recently had the pleasure of meeting John Steele. We had 3 window companies lined up for estimates on new windows at our home. After receiving a visit from Anderson Windows rep., we invited John to come out and talk to us about MilGuard windows for our home. John's presentation was FAR, FAR superior to Anderson's. He's the BEST!! Keep him around- he's both fun and professional! His presetation was infinitely more informative and detailed than your competitor. He showed us how to save money on our installation and gave a superior presentation on your product. He made us feel confident and comfortable that we will be exceedingly pleased with your installation. We didn't feel that we were being rushed or having our arms twisted to buy your product. We felt that we were being treated the way John would want to be treated as a consumer. John conveyed confidence and assurance that we would be getting the best product at the best price with the best guarantee available to us anywhere. After visiting your showroom with John we were convinced that we had to look no farther than Southgate Glass for our window needs. We did not bother to call additonal window companies out for estimates because we were sold on MilGuard windows from South Gate Glass!! We are now looking forward to you installing our new windows!! I have every confidence that your installation crew will be as professional, courteous and knowlegeable as John Steele is. When you sent John, you sent the best.Thank You, Hal and Liz Clark.

Hal and Liz Clark,

5 Stars. (Yelp.com)
We just had Southgate Glass install two 12' French doors. Larry our project manager was exceptional and so was Eduardo and his team. We're lucky other glass companies didn't return our calls. We experienced top level service and product and highly recommend.

Janet O., El Dorado Hills , CA

Dear Mr. Megarry,
My wife and I recently had Southgate Glass retrofit our home with six Milgard XO windows and one picture window.Thank you for assigning Ron and Alfonso to our project. I can think of no better example of your company's commitment to customer satisfaction than the level of professionalism, and commitment to detail displayed by both Ron and Alfonso. They made doing business with your company a truly enjoyable experience.Attached are two copies of this letter. My wife and I request you present them to Ron and Alfonso, as a formal expression of our appreciation for a job well done.

Jim and Opan Kane, Elk Grove, CA


Customer Feedback Forms

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