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Testimonials

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Frances,

I wanted to take a moment to thank you for the excellent customer service that you provided when I called on Wednesday to confirm my installation on Thursday. You were kind and courteous and I can't thank you enough for noting that if the installers finished early they could call and come earlier to do the installation of my new windows. THANK YOU!!

I would like to also thank Nice and Ed for their professional demeanor and making the new windows beautiful, they even cleaned them for me and that in itself is a big plus. Doing windows isn't on the top of my list! I was so very grateful that they were able to come early and free up the remainder of my day!

Thank you all and please pass this along to whomever might want to see it.

Thank you all again!!

Thanks so much.

Tim Wood/Steven Brown
200 P Street, F34
Sacramento, CA 95814

Hi, Brian,

Just wanted to tell you how happy I am with the door that the Southgate installers put in. I really appreciate your company waiting to install to coordinate with the roof people. I also appreciate the installers waiting when the roofers ran into a problem. The work is all completed now and looks really great.
Thanks so much.

Marilyn L.

To: Scott Davis:
I wish to take this opportunity to thank your for replacing the windows that were mistakenly prepared and broken. In addition, I want to confirm what your installer Jerry found when he installed one of the windows.

After Jerry had completed installing the last window, he noticed that the space bar on each side of the window was showing at least a quarter of in (1/4") on either side of the window. His statement was: that is not right and should be replaced". I ask if he was going to report the error and he indicate he would and re-measured the window. Jerry also indicated that it would be about a week and that he would come to install it. I wanted to confirm that I was reported and to make sure the window has Low-E glass.

It's in my opinion that Jerry is a very conscientious employee and wants the job to be completed professionally. Thank your for the service you have given me!

Clifford R. Dachtler ,

I brought in six wooden sash windows to have glass installed and puttied. For anyone who hasn't ever tried to putty in a window, its really hard to make it look good. Ivan the technician who did the work is defiantly a craftsman. It was beautiful. Thank you.

Dean K., Sacramento, CA

You had a crew of three at my house about two months to change out six windows in my studio. Just wanted to let you know you and your company are true professionals all the way. Excellent work. I am extremely satisfied with your work, your workers, and your attitude overall. I would highly recommend your company to do any future work for me and my friends. Go no further, you have found the best. Thanks for a job well done !!!!

Dennis Dade, Elk Grove, CA

I replaced all the 1970's windows in my home with the South Gate Glass. The whole experience with them was excellent. The sales staff was very helpful and no pressure. The installers, Brian and John were fantastic. Since it was my entire house, they made an effort to cover all surfaces and cleaned up all the debris after the installation. Their work and window quality are first rate.

Elizabeth G., Davis, CA

If you are in the market for QUALITY service and a security screen door, Southgate has the answer. Forget the big box store....their doors are boring. Our new bronzed security door is gorgeous and the installers Steve and Rick were professional prompt and took care of the install seamlessly. We had a great experience with the whole process. I would recommend Southgate window and door services!

Ester S., Shingle Springs, CA


Customer Feedback Forms

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