I wanted to take a moment to thank you for the excellent customer service that you provided when I called on Wednesday to confirm my installation on Thursday. You were kind and courteous and I can't thank you enough for noting that if the installers finished early they could call and come earlier to do the installation of my new windows. THANK YOU!!
I would like to also thank Nice and Ed for their professional demeanor and making the new windows beautiful, they even cleaned them for me and that in itself is a big plus. Doing windows isn't on the top of my list! I was so very grateful that they were able to come early and free up the remainder of my day!
Thank you all and please pass this along to whomever might want to see it.
Thank you all again!!
Thanks so much.
Tim Wood/Steven Brown
200 P Street, F34
Sacramento, CA 95814
Just wanted to tell you how happy I am with the door that the Southgate installers put in. I really appreciate your company waiting to install to coordinate with the roof people. I also appreciate the installers waiting when the roofers ran into a problem. The work is all completed now and looks really great.
Thanks so much.
We are preparing our house to sell and had several windows where glass had to be replaced because of broken seals and several required screens to be replaced. In addition we had a sliding glass door that we thought would have to be replaced. We contacted Southgate Glass (SG) in Carmichael because we had had work done by them previously. Steve, a technician with 14 yrs experience with SG, came and took all the details and measurements. He also provided a cost effective solution to our slider. A couple of days later we were given an estimate. We considered it very reasonable and decided to proceed with the work. Steve arrived on time and worked all day to complete this rather confusing job because of all the windows and rooms involved. We are very pleased with results. Steve deserves an A+ because of his attention to detail and professionalism. We highly recommend SG - Carmichael and will definitely use them in the future.
Carolyn P., Sacramento
Local family business with good old fashioned hard work ethics. We use only Southgate Glass for home and refer all my real estate clients to them. Quality workmanship. Great prices too.
Casey P., Sacramento
"Dear Scott and Staff,
Cecelia and I are very happy with the job you and you company did installing our new Milgard Ultra-series windows and Woodclad sliding glass window and doors.
We researched the various window and doors products and installation companies thoroughly over the span of two years. Two highly recommended names kept popping up-Southgate Glass & Screen and Milgard. The initial visit by Willie Davis left a favorable impression that continued with Larry Green who cemented the deal with us through his warm and flexible manner as we compared priced, services, installation techniques, and dates of availability. I knew we hit a homerun when I met with Chuck and his crew; He presented a simple - elegant solution for our particular window application. I often quote him to friends and neighbors who have complemented us on our windows-as Chuck said "...they look like they came with the place." Indeed! You showed up on time, were friendly, even with a sometimes cranky homeowner, and left the place clean and looking great. Excellent work. Thank you!
Thank you also to Joe who helped us on some finish-work at the end. Special thanks to you, Scott, who pulled it all together, helping us iron out the details. Our home looks fresh, updated, and beautiful. Cecelia and I would be happy to recommend Southgate Glass & Screen to anyone who is looking to get a great job, done with care and craftsmanship, at the best price. Thank you, one and all."
Cecelia and Dave Dahms
"The initial representative was a pleasure to deal with. The installation representatives were excellent! Yes, I recommend this dealer."
Cindy Lee, California
My experience from start to finish was great. The man that came to explain about the windows was very thorough and polite. I couldn't believe how much info. I was given. My questions were answered, phone calls returned promptly and before I knew it the windows were ready to be installed. The men that came to install the windows were very respectful of me and my home...they answered all my questions (and there were many) in a way I could understand they were very efficient and the clean up was spotless..you would never had known they were here, they hauled away everything. I am more than pleased with my experience and I LOVE my windows. I would recomend Southgate Glass to anyone.
Cindy S., Elk Grove, CA