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TESTIMONIALS

"Dear Scott and Staff,

Cecelia and I are very happy with the job you and you company did installing our new Milgard Ultra-series windows and Woodclad sliding glass window and doors.

We researched the various window and doors products and installation companies thoroughly over the span of two years. Two highly recommended names kept popping up-Southgate Glass & Screen and Milgard. The initial visit by Willie Davis left a favorable impression that continued with Larry Green who cemented the deal with us through his warm and flexible manner as we compared priced, services, installation techniques, and dates of availability. I knew we hit a homerun when I met with Chuck and his crew; He presented a simple – elegant solution for our particular window application. I often quote him to friends and neighbors who have complemented us on our windows-as Chuck said “…they look like they came with the place.” Indeed! You showed up on time, were friendly, even with a sometimes cranky homeowner, and left the place clean and looking great. Excellent work. Thank you!

Thank you also to Joe who helped us on some finish-work at the end. Special thanks to you, Scoot, who pulled it all together, helping us iron out the details. Our home looks fresh, updated, and beautiful. Cecelia and I would be happy to recommend Southgate Glass & Screen to anyone who is looking to get a great job, done with care and craftsmanship, at the best price. Thank you, one and all."

Sincerely,
- Cecelia and Dave Dahms.


Dear Mr. Davis,

This is just a note commending your employee Manuel on assisting me with an estimate for some pate glass window replacement.

My company will be leasing a building that needs place glass window insurance, which led me to seek an estimate for our insurance company. I explained this to Manuel and he promptly provided me with an estimate, knowing full well I wouldn’t be utilizing your services immediately, if (hopefully) ever.

This kind of assistance seems rare these days, when many people are hard-pressed to perform any kind of service without compensation.

Please know your company will receive my full recommendation and business should myself, my fellow business people, or friends and family need glass service.

Sincerely,
- Michelle Oberg


Dear Southgate Glass & Screen,

Just a quick note to say how pleased we are with out new windows and sliding glass doors. What a different they make! We live next to I-5 and we could always hear the roar of the freeway. Now it is like the freeway is not even there! It’s GREAT!

Special thanks to Chuck, Willie and Poncho for doing a great job. They were courteous and on time each day. They worked well together and completed the job quickly and efficiently.

We also wish to thank Marianne for coming to our home and giving us a detailed and professional analysis of our window and door needs.

Everything turned out great! Two thumbs up to you guys! We’ve already noticed a reduction in our heating in the mornings. It should be great this summer! And, to top it off, our house looks terrific!

Thanks again,
- Audra Bryant & John Gonzales


Dear Larry and Dave,

My husband and I just wanted you to know how impressed we were with your installer Eduardo and Aristo. They were always at the house when they said they would be, so organized and neat. Although there was expected noise that goes with the installation process the two of them were exceptionally quiet. This really impressed me because as mentioned we have a cat who gets stressed out by everything especially people. Their quiet work was much appreciated and lessened the cats stress. We love the window and can really notice the difference in noise level and ease of use. Thank you again!

- Mathew and Donna Brandstetter


To: Scott Davis:

I wish to take this opportunity to thank your for replacing the windows that were mistakenly prepared and broken. In addition, I want to confirm what your installer Jerry found when he installed one of the windows.

After Jerry had completed installing the last window, he noticed that the space bar on each side of the window was showing at least a quarter of in (1/4”) on either side of the window. His statement was: that is not right and should be replaced”. I ask if he was going to report the error and he indicate he would and re-measured the window. Jerry also indicated that it would be about a week and that he would come to install it. I wanted to confirm that I was reported and to make sure the window has Low-E glass.

It’s in my opinion that Jerry is a very conscientious employee and wants the job to be completed professionally. Thank your for the service you have given me!

Clifford R. Dachtler


Dear Scott,

Thank you and the Southgate Glass team for their awesome customer service and knowledge of Milgard windows. Larry Greene, Sales, was superb for our entire process to consider replacing our 1930 windows. Your operations team is excellent with installing! Thank you!

Fondly,
- Leanne and Joe Morano


Dear Stephen,

Thank you for you integrity, good spirit and impeccability. You stand out!

Again thank you,
- Melinda & Bob


To: Scott Davis

I wanted to take this moment to inform you of how pleased I am with the quality of the 3/8th shower glass installation your company completed for me this month.

I realize that only highly skilled craftsmen can create and install a custom fitting shower glass without the use pf metal trim to compensate for minor alignment issues. It is obvious that your installers take great pride in their work.

I could not have asked for a more perfect result and finish to my remodel, thank you.

Please use this letter at your discretion to inform other potential customers of the great work your company provides. I would give the highest recommendation to all who seek your service.

Best regards,
- Rick Edson


Dear Mr. Davis:

I recently had my home installed with Milgard windows by your company, and I want to tell you how pleased I am with the windows and the men who installed them. Ruben and Aristio were outstanding with their conscientious attention to the details of taking my old windows out and replacing them with the new windows. They were careful not to damage anything and did clean up each day they were here. Ruben, in particular, made sure that the two windows that had to be replaced fit by color and style in my older home. He took down my window air conditioner and when he reinstalled it, he made sure it was on a much more secure foundation than originally fitted. I can’t tell you how much I appreciate all his effort in helping me with my home.

Willie Davis was the first person I talked to about replacing my windows, and because he represented your company ethically and fairly, I felt safe to go through Southgate Glass. Everything he said he would do, he did to assist in the completion of the job. When I didn’t know how to get some window coverings down, he took time on his day off to make sure they were down before the installers came to replace the windows.

Three neighbors have already asked me who I went through to install my new windows, and because of the fine work of your capable staff, I felt comfortable in recommending Southgate Glass & Screen to then. My only complaint was that Aristio revealed he was a Lakers’ fan, but I won’t hold that against him since they lost to the Spurs.

Thank you for a job well done!!

Sincerely,
- Susan R. Shaver


Dear Mr. Coppage:

Your name was on the card that I found on my gate several weeks ago which left to my call. I am assuming you are the owner or manager of Southgate Glass. And in keeping with the Golden Rule, if I was in your position, I’d like to hear about customer satisfaction.

Both the gentleman who came out to give me the estimate on 4/19 and the young man who installed the patio door this morning were courteous and efficient…and wasted no time! The installer went the extra mile and did a few extra things which were tremendous help since I’m in the great-grandmother category. I will surely be telling others here in the complex about Southgate when then opportunity presents itself.

Thanks again,
- Mrs. Carolyn Liell


Dear Scott,

I am writing to show recognition of the excellent work of one of your employees, Leonard Corona. Leonard has come out to my home several times in the last year. Each time he has been very courteous, with an “aim to please” attitude. He has proven that he can handle any window and screen repair with finesse. He has installed a large beveled bathroom mirror and several sunscreens. He has also replaced several windowpanes and repaired one window. He has fixed others people’s mistakes such as removing “difficult” windows without scratching the windowsill and fixing our window that had an inappropriately sized counterbalance. When he replaced my screen door, I pointed out some problems with the installation. He promptly fixed the problems. All his work was down with great care. Leonard is the reason that we have continued to do business with Southgate Glass & Screen.

Sincerely,
- Linda Lee


Gentlemen of Southgate Glass & Screen:

I just want to send you a thank you note for the beautiful job you did on our Milgard windows. Big thanks to Larry for the great job he did in setting up the contract and going over all the details. MUCHO thanks to Eduardo and Joe for the most excellent installation job of all time. You have no idea how much effort they put into making our windows look like “prime time”.

All three of these gentlemen deserve raises (if you want to keep them from going to other competition).

Eduardo, you really went the extra distance with the dry-rot situation. My wife and I cannot express how truly thankful we are to you. Joe, you just keep listening and watching Eduardo and many good things will be coming your way. You are a hard worker and are a great helpmate to Eduardo (not that you don’t know what you are doing without him – it’s just nice to see a team approach to getting a job done). Joe and Eduardo, I also really appreciated how you managed to minimize the dust in the house.

Anyways, from a guy whose sister owns a glass company (Amador Glass), and whose father was a professional glazier- he once worked for your company, and whose brother is a glazier and screen guy, I can truly say that your company gets an A+ from the Miller clan.

Thanks again!

Sincerely,
- Miller Family


Dear Maryann,

We want to thank you for the exceptionally good work done on our windows. The two men who worked on our widow were courteous and polite, they were also very efficient and fast. The older gentlemen explained all our questions we had. They also did a great job of cleaning up after themselves.

We love our new windows and we had a lot of compliments on them.

Thank you!
- Al and Georgie D. Celli


Dear Mr. Davis,

I am writing you this afternoon because I was so pleased with the service I received from beginning to end. My first contact with the company was on the phone with you. You were courteous and helpful. Brad arrived 10 minutes before the appointed time so his punctuality impressed me. Richard was accurate in giving the quote for the job. Today Leonard arrived on time. He was quick and thorough in putting up the screen. His assistant, Oscar, took pride in his work and even redid a screen to make it perfect. I appreciate the integrity and customer service I experienced. I will promote your company to my friends and co-workers.

Sincerely,
- Teresa Sewell


Dear Mr. Davis,

I write to thank you and your staff for the great work you did in replacing my old windows with high performance, dual-paned windows. I primarily worked with “Willy” and on occasion with “Chuck”. Both were professional and courteous.

As in any home improvement project, there were some glitches. Your staff handled them to the best of their ability. Often times it is more valuable to see how a company will serve you when things go wrong—as things so naturally so in life.

Thank you again for a quality job.

Sincerely,
- Rosario P. Cortes


To the owner of Southgate Glass & Screen:

Just a quick note to tell you what a pleasure it was to have such a professional person as Mr. Leonard Corona do the installing of my sunscreens. I have had many repairs people do work on my home but none as pleasant or knowledgeable. He did an excellent job. I feel that when someone does good work that work should be acknowledged. Congratulations on such a great employee. Thank you!

- Lola Zepada

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